CANCELLATION & REFUND.
1. ORDER CANCELLATION
Cancellation requests should be sent to kaal@andhkaar.inas soon as possible after placing an order.
An order may be cancelled only before it has been dispatched. Once an order has been dispatched, it cannot normally be cancelled.
2. REFUNDS
Where a cancellation or refund is approved, the eligible amount will be refunded through the original payment method or another appropriate method agreed with the customer.
Processing time may vary depending on the payment provider and customer's bank.
3. DAMAGED OR INCORRECT PRODUCTS
If an item arrives damaged, defective or materially different from the item ordered, contact us at kaal@andhkaar.inwith your order number and photographs of the product and packaging.
We will review the issue and, where appropriate, arrange a replacement, exchange or refund.
4. NON-REFUNDABLE SITUATIONS
Products that have been worn, washed, altered or damaged after delivery may not qualify for a refund or exchange unless the issue is due to a manufacturing defect.
5. CONTACT
For cancellation and refund requests, contact kaal@andhkaar.in.